Protecting Older Adults

Elder Fraud Investigations for Tennessee Families and Fiduciaries

Older adults are targeted by phone scammers, online romances and, too often, by people they trust. Birds Eye helps adult children, fiduciaries and attorneys find out what happened to the money and document it for Adult Protective Services, police or the courts.

  • Scams by strangers and exploitation by insiders
  • Money trail and timeline reconstruction
  • Respectful of your loved one's dignity
Older adult's hands holding a smartphone, a common entry point for scams examined in a Tennessee elder fraud investigation
Photo: Jacob McGowin / Unsplash

What worries you?

Pick the closest match and we will point you to the right next step.

Quick answer

What can families do about elder financial exploitation in Tennessee?

Report suspected exploitation to Adult Protective Services and to police, alert the bank, and speak with an elder law attorney. A PI can then reconstruct the money trail from records the family or fiduciary lawfully holds, research the person receiving funds, interview witnesses and prepare a documented report for authorities and counsel.

01Know the difference

Outside Scams and Inside Exploitation Need Different Approaches

Elder fraud falls into two broad groups. Outside scams come from strangers: impostor calls claiming a grandchild is in jail, fake tech support, prize and lottery schemes, and romance scams. Inside exploitation comes from someone the person knows, such as a caregiver, neighbor, new friend, or family member with access to accounts.

Outside scams are about documenting and reporting quickly. Inside cases are more delicate because relationships, capacity questions and legal authority are involved. Birds Eye asks early which situation you face, because it changes who we talk to and how.

02Red flags

Signs That Money Is Going Somewhere It Should Not

Families usually notice changes before they can prove anything: bills going unpaid despite adequate income, new cards or accounts, a sudden interest in gift cards, secrecy about phone calls, or a new person who discourages visits.

These signs do not prove exploitation, and older adults have every right to spend their own money as they choose. The goal is to gather facts so the family, APS or an attorney can judge whether something is wrong, without assuming the worst about anyone.

  • Large withdrawals or wires the person cannot explain
  • Gift card, cash or crypto ATM purchases
  • New names added to accounts, deeds or wills
  • A caregiver or friend controlling mail and calls
  • Unpaid bills despite steady income
03Following funds

Reconstructing the Money Trail Lawfully

Bank and brokerage records are private. We work with records the older adult shares voluntarily, or that a lawful agent, guardian, conservator or estate representative can obtain. Pretexting financial institutions for information is illegal under federal law, and we never do it.

With those records, our PIs build a timeline of withdrawals, transfers, checks and card charges, then connect them to payees where the evidence supports it. Public records such as property transfers, vehicle purchases and new business filings can show where large sums ended up.

Birds Eye Investigations eagle-eye logo, Tennessee PI agency

Talk it through with a licensed PI

Tell us what is happening. We will explain what the work involves and put scope, timeline and cost in writing before anything starts.

04Trusted people

When the Suspect Is a Caregiver or Relative

These are among the most painful cases we handle. Families may disagree, and the older adult may defend the person involved. We stay neutral and factual, interviewing witnesses like neighbors, former caregivers and bank staff who agree to speak, and researching the person's background through lawful public records.

If there is a power of attorney or conservatorship, how the agent handled money is a legal question for the court and your attorney. We deliver the facts in a form counsel can use in court and coordinate with the conservator or the family's elder law attorney.

05Official channels

APS, Police and Your Bank

In Tennessee, Adult Protective Services accepts reports of suspected financial exploitation of vulnerable adults, and police can open criminal cases. Banks have fraud departments and may be able to flag accounts. If the older adult is in immediate danger, call 911.

Our report is designed to support these channels, not replace them. Organized evidence can help an overloaded caseworker or police officer move a case forward. We share findings only as you and your attorney decide.

06Respect

Keeping the Older Adult at the Center

Investigations can feel intrusive to the person they are meant to protect. We encourage families to include their loved one in decisions when possible, to avoid shaming them for falling for a scam, and to remember that scammers are skilled professionals.

Any interview with the older adult is handled gently and only with the family's agreement. If capacity is in question, an attorney and medical professionals should be involved before decisions are made about accounts or authority.

What it covers

What Elder Fraud Work Includes

Financial timeline

Transactions from lawfully obtained records organized by date and payee.

Scam identification

Matching calls, messages and payments to known scam patterns.

Suspect background

Public records research on anyone receiving funds or gaining control.

Asset tracing

Property, vehicles and businesses that may have been bought with diverted funds.

Witness interviews

Neighbors, former caregivers and others who agree to speak.

Report for authorities

A clear packet for APS, police, the bank and your attorney.

How it works

How an Elder Fraud Case Unfolds

01

Protect first

Stop further losses by alerting the bank and reporting to APS or police.

02

Confirm authority

Identify who can lawfully share records, then set scope and cost in writing.

03

Trace and interview

PIs build the money trail and speak with witnesses.

04

Report and support

Findings go to you and counsel, ready for authorities or court.

Compare

Common elder fraud types and first responses

Common elder fraud types and first responses
TypeTypical signFirst step
Grandparent or impostor callUrgent cash or gift card requestCall the relative directly, then report
Tech support scamRemote access to a computerDisconnect, call the bank, change passwords
Romance scamOnline partner who never meetsStop payments, preserve messages
Caregiver exploitationMissing funds or valuablesReport to APS, secure accounts
Agent misuse of power of attorneyTransfers benefiting the agentConsult an elder law attorney
Checklist

Family Action Checklist

Start with the steps that stop further losses.

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Across Tennessee

Statewide coverage from Nashville

Birds Eye helps families across Tennessee, including adult children who live out of state while a parent remains in Nashville, Hendersonville, Murfreesboro, Memphis, Knoxville, Chattanooga or a smaller town. Many cases combine remote records work with local field visits and interviews, and our PIs cover Middle, East and West Tennessee so the investigation stays with one agency wherever the older adult lives.

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FAQ

Frequently Asked Questions

How do I report elder financial abuse in Tennessee?

Contact Adult Protective Services to report suspected exploitation of a vulnerable adult, and call police if a crime occurred. If the person is in immediate danger, call 911. Notify the bank as well, since it may be able to stop further transfers.

Can a PI look at my father's bank records?

Only records he shares voluntarily or that a lawful agent, guardian or estate representative can provide. We never obtain financial records through deception, which federal law prohibits.

What if my sibling is misusing Mom's power of attorney?

Talk with an elder law attorney about the agent's duties and your options. We can document transactions and trace assets so the attorney can evaluate whether to raise it with the court.

My mother insists her online boyfriend is real. What can we do?

Avoid confrontation. Verifying the person's identity through public-footprint research often gives families concrete facts to share gently. Our online dating safety check lists common warning signs.

Is it too late if the money is already gone?

Recovery may be difficult, but reporting still matters. Documentation can stop further losses and support criminal or civil action.

Do you investigate caregivers before hiring?

Yes, through lawful background research. Our background checks page covers that.

Birds Eye Investigations

Protect a Parent's Finances With Facts

Call or text Birds Eye at (629) 310-8667 or email contact@delatorgroup.com to talk confidentially about your concerns.

Photography: Jacob McGowin (Unsplash License). Last reviewed . General information, not legal advice.